Internet Installers of Georgia

Terms and Conditions
We are delighted to have you as our valued customer. Please take a moment to carefully read and understand the following terms and conditions governing the installation of Starlink Satellite Internet services by Internet Installers of Georgia.

Scope of Service

1.1. Internet Installers of Georgia offers independent installation services using the Starlink satellite system.
1.2. These terms and conditions apply to both residential and commercial installations of the Starlink satellite dish and router, as performed by Internet Installers of Georgia.
1.3. We provide installations in a variety of environments including islands, boats, trains, and planes, where technically feasible and legally permitted.

Service Availability

2.1. Service availability is subject to geographical and technical limitations. You must confirm that Starlink service is available at your intended location before placing an order.
2.2. Installation will be scheduled based on technician availability and feasibility at your site, including remote or mobile locations such as marine or aviation settings.
2.3. In the event the installation cannot be completed due to unforeseen circumstances, including site-specific or regulatory issues, you may be eligible for a refund of up to half of the installation fee.
2.4. Additional travel, access, or logistics fees may apply for installations located outside our standard service area or requiring special accommodations (e.g., transportation to an island, vessel access, airfield clearance).
2.5. Customers are responsible for ensuring that dish placement complies with all local ordinances, HOA guidelines, property owner rules, and location-specific restrictions, including but not limited to gate codes, time-of-day access, and maritime or aviation regulations.

Installation Process

3.1. Before scheduling an installation, customers must have received their Starlink kit and verified a signal at the intended installation site. If no signal is available, please notify us before your scheduled appointment.
3.2. Our trained technicians will install the Starlink satellite dish and router at the designated location, including on commercial properties, vehicles, boats, or aircraft, provided the installation meets all technical and safety standards.
3.3. You must provide clear and safe access to the installation site, including any required permits, transportation, dock, or airstrip access for specialized locations.
3.4. Roof, yard, and mobile installations (e.g., boats, trains) may require non-standard mounts, which are not included with the Starlink kit. Mounts can be purchased from Starlink or through Internet Installers of Georgia for a markup.
3.5. Installations involving drilling, especially on rooftops or mobile platforms, may require ongoing maintenance. Internet Installers of Georgia is not liable for any damage resulting from natural wear and tear, environmental conditions, or actions by others that affect the installed equipment. Additional charges may apply for custom installations.

Fees and Payment

4.1. You agree to pay the full installation fee as quoted by Internet Installers of Georgia, due upon completion of the installation unless otherwise arranged.
4.2. Accepted payment methods include credit/debit cards, bank transfers, and any other method designated by Internet Installers of Georgia.
4.3. Additional fees may apply for commercial, mobile, or offshore installations requiring extra labor, travel, or equipment.

Equipment Ownership and Warranty

5.1. All Starlink hardware must be purchased directly through Starlink, Inc.
5.2. Internet Installers of Georgia provides installation only and is not responsible for equipment performance or warranty claims. All such concerns must be directed to Starlink, Inc.

Cancellations and Refunds

6.1. Cancellations must comply with the Cancellation Policy outlined in your agreement with Internet Installers of Georgia.
6.2. Refunds for installation fees are only available if the cancellation falls within the permitted refund window or if installation proves infeasible under Section 2.3.

Service Relocation

7.1. For relocations, including from one vehicle, vessel, or property to another, please contact us directly.
7.2. Relocation fees will apply and vary based on the type and location of the move.

Governing Law

8.1. These terms are governed by the laws of the State of Georgia. Any disputes will be resolved under Georgia jurisdiction.

Amendments to Terms

9.1. Internet Installers of Georgia may update these terms at any time. Any updates will be communicated in advance.
By proceeding with your installation through Internet Installers of Georgia, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing us for your Starlink Satellite Installation—on land, at sea, or in the air.